Shipping and Delivery
Shipping Overview
After completing your online purchase you will receive an email showing when your products have been shipped. The confirmation email will include all of your shipment information and your shipment tracking number. Shipments can take anywhere from one to three weeks. A flat rate shipping cost of $10.00 will be applied. $30.00 flat rate shipping applies if your shipping address is anywhere outside of the USA.
Secure Shopping
Secure Socket Layer (SSL) encryptions are used for every transaction so that your shopping experience will be secure. The purpose of an SSL is to encrypt all communication between your computer's web browser and our Silver Icing website servers. By ensuring that all data goes through a secure connection you can have the confidence in knowing your online shopping experience will be safe and secure. Between shopping you can also be confident that your personal information will remain secure, private and tamper-proof. You can be confident because the Silver Icing website payment system is Payment Card Industry (PCI) compliant. PCI compliance offers a safe and stable environment for all customer payment information.

Shipping FAQS
What are your shipping rates?

Within USA: $10
Outside USA: $30 USD

A flat rate shipping cost of $10.00 will be applied if your delivery address is within the USA. $30.00 flat rate shipping applies if your shipping address is anywhere outside of the USA.

When will my order be shipped? When will it arrive?
After completing your online purchase you will receive an email showing when your products have been shipped. The confirmation email will include all of your shipment information and your shipment tracking number. Shipments can take anywhere from one to three weeks.

How do I track my order?
Once your order has been processed and shipped you will receive an email containing your Tracking Number.

How do I know that my order has been shipped?
Once your order has been processed and shipped you will receive an email confirming that your order has been mailed.

What's the difference between 'Order Date' and 'Ship Date'?
Order Date is the date that your order was placed online for processing. Ship Date is the date that your order was shipped.

What about duties?
Customs import duties and destination dependent taxation will be the responsibility of the customer and the receiver of the shipment. Please check with your nation's customs office for tax and duty details if you are unsure.



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