Returns or exchanges must be mailed to the following Canadian address:
Silver Icing Returns
Unit 205 - 19138 26 Avenue
South Surrey, BC, Canada, V3Z 3V7
Returns and exchanges must be unwashed and unworn with all the original hangtags still attached.
A copy of your Packing Slip / Invoice must accompany the product(s) in the return package with instructions
on whether you would like a refund or credit (assuming the option is available based on the
Original shipping charges are non-refundable. Silver Icing does not accept COD shipments.
Please allow 2-3 weeks from the return shipping date for your account to be refunded / credited.
Please note that your banking institution may require additional time to process a refund once they have
received the information from us. A refund may not show up in your credit card statement until your card's
All return postage costs must be covered by the customer.