Online Shopping
Do you offer gift cards?
Yes! You can find buy them
here.
Once you place your order,
the e-gift card will be emailed to you within 24 hours. If the gift card is a gift, you can simply print
it from your computer or email it to the desired recipient.
Can you tell me when new products or special promotions are announced?
We value our loyal customers and make an effort to offer special coupon codes and deals as often as
possible. The best way to hear about new products and special promotions at Silver Icing is to do one or
more of the following:
1. Join our
newsletter
2. Like us on
Facebook
3. Follow us on
Twitter
4. Follow us on
Instagram
Are there other places on the Internet to buy Silver Icing?
www.silvericing.com is the only
official online retail store for Silver Icing.
Does Silver Icing ever discount their products?
We occasionally mark down products that we have excess stock in. We also do seasonal promotions. The best
promotions are focused on our loyal customers through distribution of coupon codes, etc. This information is
sent through our various social media channels. The best way to hear about discounts or special promotions
on products is to do one or more of the following:
1. Join our
newsletter
2. Like us on
Facebook
3. Follow us on
Twitter
4. Follow us on
Instagram
What are my payment options?
We accept Visa, Visa Debit, MasterCard, American Express, and
E-Gift
Cards.
Is ordering over the internet secure?
Yes. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order
is secure. SSL encrypts the transmissions from our e-commerce servers, as well as your computer. SSL
encryption works by forming a matched pair with the transmission from your computer transmission and our
server, so that only data to and from these sources can be valid.
Is my personal and credit card information safe on your website?
Absolutely! In fact we never store your credit card information on our website. Instead, we work with
Moneris so that all payments are handled through a reputable company that is known for internet security and
therefore you can feel confident that your information is being protected from fraud and loss of data.
Moneris adheres to international PCI (Payment Card Industry) and CISP (Cardholder Information Security
Program) standards for data protection.
What is your privacy policy?
We will NEVER share your email address or personal information with any third parties. Your privacy is very
important to us! Any information collected on this website will be used for fraud control, order
verification or internal marketing purposes only. Learn more about our privacy policy
here.
How do I change or cancel an order?
If for any reason you would like to change your order, please contact us by
email
as soon as possible. We will make every effort to accommodate your request. However, please keep in mind our
system is designed to fulfill orders as quickly as possible. As a result, we cannot cancel or change an
order once it has entered the shipping process.