Online Shopping

Do you offer gift cards?
Yes! You can find buy them here. Once you place your order, the e-gift card will be emailed to you within 24 hours. If the gift card is a gift, you can simply print it from your computer or email it to the desired recipient.
Can you tell me when new products or special promotions are announced?
We value our loyal customers and make an effort to offer special coupon codes and deals as often as possible. The best way to hear about new products and special promotions at Silver Icing is to do one or more of the following:

1. Join our newsletter
2. Like us on Facebook
3. Follow us on Twitter
4. Follow us on Instagram
Are there other places on the Internet to buy Silver Icing?
www.silvericing.com is the only official online retail store for Silver Icing.
Does Silver Icing ever discount their products?
We occasionally mark down products that we have excess stock in. We also do seasonal promotions. The best promotions are focused on our loyal customers through distribution of coupon codes, etc. This information is sent through our various social media channels. The best way to hear about discounts or special promotions on products is to do one or more of the following:

1. Join our newsletter
2. Like us on Facebook
3. Follow us on Twitter
4. Follow us on Instagram
What are my payment options?
We accept Visa, MasterCard, American Express, and Online Gift Cards.
Is ordering over the internet secure?
Yes. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. SSL encrypts the transmissions from our e-commerce servers, as well as your computer. SSL encryption works by forming a matched pair with the transmission from your computer transmission and our server, so that only data to and from these sources can be valid.
Is my personal and credit card information safe on your website?
Absolutely! In fact we never store your credit card information on our website. Instead, we work with Moneris so that all payments are handled through a reputable company that is known for internet security and therefore you can feel confident that your information is being protected from fraud and loss of data. Moneris adheres to international PCI (Payment Card Industry) and CISP (Cardholder Information Security Program) standards for data protection.
What is your privacy policy?
We will NEVER share your email address or personal information with any third parties. Your privacy is very important to us! Any information collected on this website will be used for fraud control, order verification or internal marketing purposes only. Learn more about our privacy policy here.
How do I change or cancel an order?
If for any reason you would like to change your order, please contact us by email as soon as possible. We will make every effort to accommodate your request. However, please keep in mind our system is designed to fulfill orders as quickly as possible. As a result, we cannot cancel or change an order once it has entered the shipping process.