Customer Service Returns Agent [Position Not Available]
Posted: November 28, 2018
Who You Are
You are a customer service oriented professional with an attention to detail. You have a positive can-do
attitude with a strong desire to be a part of team environment.
The Role
We are looking for a full-time Returns Agent to join our customer service team. The successful applicant will be
responsible to process incoming returns and refunds while taking our policies into account. The goal will be to
provide an "above and beyond" customer service experience while upholding the integrity of the SI brand.
Responsibilities
A summary of role responsibilities includes but are not limited to:
Respond to emails / inquiries (tickets) in a timely manner
Process returns in an as received priority
Perform quality inspection of returned items
Assist with restocking inventory as returns are processed
Qualifications
Previous customer service experience required
Professional and articulate writing skills
Ability to multi-task and deliver in a fast-paced environment
Detail oriented
Computer skills - Excel, Word, Outlook and internet-based programs
Additional Details
This is an outstanding opportunity to work with a rapidly expanding company that offers opportunities for
growth. We offer a generous discount, medical and dental benefits, and a competitive wage. If you are
interested in this exciting opportunity and joining our team,
please email us a cover letter and
resume or apply directly on our Indeed account.
