Silver Icing Careers


Junior Customer Service Assistant
Posted: November 28, 2018


Who You Are

You have a positive, upbeat, can-do attitude. You epitomize the definition of team player. You are motivated to assist the customer service team by contributing to an organized and efficient service environment.


The Role

We are looking for a full-time Junior Customer Service Assistant. The successful applicant will work closely with the warehouse team to ensure all in-house customer pickups are received and organized as quickly as possible. This role is best suited for someone with strengths in organization and can maintain a tidy environment. This role will work closely with the Receptionist to develop and maintain an efficient pickup method to consistently provide exceptional, timely customer service.


Responsibilities

A summary of role responsibilities includes but are not limited to:
  • Transfer all local pickups to the front customer service area

  • Location assign local pickups in the organizational system provided

  • Assist with product returns, exchanges and try-on's

  • Assist with restocking inventory as returns are processed

Qualifications
  • Previous customer service experience an asset

  • Ability to multi-task and deliver in a fast-paced environment

  • Detail oriented

  • Computer skills - Excel, Word, Outlook and internet-based programs

Additional Details

This is an outstanding opportunity to work with a rapidly expanding company that offers opportunities for growth. We offer a generous discount, medical and dental benefits, and a competitive wage. If you are interested in this exciting opportunity and joining our team, please email us a cover letter and resume or apply directly on our Indeed account.

To learn more, please check out our website at www.silvericing.com.

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